Loanfinder UK Direct Debit Information

Direct Debit requires the customer to authorise a Direct Debit Instruction with Loanfinder UK. Loanfinder operates a Direct Debit guarantee. If a customer disputes an amount that has gone out of their account by direct debit, they can contact Loanfinder and ask for an immediate refund. It is then the originator's responsibility to ask the customer for the money.  You can set up a paperless Direct Debit instruction, whereby, nothing needs to be signed by the you.  Because of this the system is strongly regulated. You also have the right to request a paper Direct Debit instruction. The rules and regulations for a continuous credit card authority are different from the Direct Debit Guarantee.

If you would like more information about Loanfinder UK Direct Debit arrangements:

To find out more please about Loanfinder Direct Debit instructions, please contact us using one of the methods on the Loanfinder UK Contact page.

I have had money taken out of my account - why?

If you have had money taken out of your account and you believe this may be in error, please contact us at hello@loanfinder.co.uk.  We aim to respond to all enquiries within 24 hours, most of the time a lot faster.  For more direct debit information about Loanfinder UK, please read the guidance notes here: loanfinder uk fees.